Frequently Asked Questions
When will my order ship?
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When will my order ship?
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Most orders ship within 1-3 business days.
What's your return policy?
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What's your return policy?
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Please note that all purchases of original artwork are final. No returns will be accepted. For all other items, customers have 30 days from receipt of item to initiate a return, exchange, or full refund. To initiate a return/exchange, please email foxandthistlestudio@gmail.com with the subject line of "Return" and your order number.
Do you take on commissions or custom projects?
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Do you take on commissions or custom projects?
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When my schedule allows it, I enjoy taking on custom work. If you're an individual looking for a custom painting or a business looking to collaborate, please send me an email with your ideas at foxandthistlestudio@gmail.com.
How much does custom work cost?
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How much does custom work cost?
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Custom work varies based upon the scope of the project: i.e. size, medium, framed/unframed, how many subjects, etc. However, in general, MINNIMUM rates for unframed custom paintings in 2026 are as follows:
- 5x7.............$90
- 8x10...........$110
- 9x12...........$125
- 11X14..........$150
Matting, framing, and the inclusion of multiple subjects or specific backgrounds will increase the base cost.
Can I purchase your products wholesale?
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Can I purchase your products wholesale?
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Yes! Fox and Thistle is on Faire. You can check out my available wholesale line here.
Can I shop your items in-person anywhere?
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Can I shop your items in-person anywhere?
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Yes! Please visit "Stockists and Wholesale" to see where you can shop Fox & Thistle products in-person. I also do a number of markets and events in the Metro-East where I'm located (Alton, Edwardsville, St. Louis). I post about all upcoming events on my social media pages.
Get in touch
Not finding the answer to your question? We are happy to answer any other questions you may have about our online shop.
